Returns & Refunds

1. Return Eligibility

Eligible products may be returned within 7–14 days from the date of delivery, provided they are unused, undamaged, and returned with their original packaging and accessories.

2. Return Approval

All return requests are subject to review and approval. Returned products must satisfy our return eligibility requirements before further processing.

3. Non-Returnable Items

4. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our customer support team as soon as reasonably possible after delivery.

5. Return Process

To request a return, contact our support team with your order details and the reason for the return. Return instructions will be provided after approval.

6. Inspection Process

All returned products are inspected upon receipt. Refunds, replacements, or exchanges are processed only after successful inspection.

7. Refund Processing

Approved refunds are generally processed within 7–10 business days. As we currently accept Cash on Delivery (COD) only, refund arrangements will be communicated by our support team where applicable.

8. Shipping Charges

Delivery charges are generally non-refundable unless the return is due to an incorrect, damaged, or defective product.

9. Exchange Requests

Eligible products may be exchanged subject to stock availability and compliance with our return policy.

10. Governing Law

This Returns & Refunds Policy shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates.

11. Contact & Support

For questions regarding returns, refunds, or exchanges, please contact our customer support team for assistance.

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